But Netflix’s public relations woes don’t stop there: @Qwikster is already a Twitter account.
And it’s not a business account. Or, for that matter, any type of account you’d want your grandma reading. It’s the handle for Jason Castillo, a self-described bored person with a penchant for four-letter words and little use for punctuation.
It seems that Netflix is once again working hard at the reputation management gaffe grindstone. Jason Gilbert on The Huffington Post shared the story of a Netflix consumer (and HuffPost reader) who received a not-so-pleasant email from the company regarding a DVD they had mailed him a couple of days earlier even though he no longer subscribed to their DVD service.