American Airlines, Golin Harris and Social Strategy1 Discuss Best Social Media Cases at CXMSUMMIT
January 25, 2013 | By Jeanine Nelson | No Comments
Social media leaders will discuss expert insights from top cases at the CXMSUMMIT on Thursday, January 31, 2013 at the Westin Galleria Dallas. Panelists include, Amy O’Brien, Senior Analyst, Social Media at American Airlines, Annette Hernandez, Specialist, Social Media Customer Service at American Airlines, and Eric Swayne, Director of Insights at Golin Harris. Discussions will focus [...]