All Revved Up, No Place to Go – Brand Nails Marketing, Flubs Customer Service
September 19, 2011 | By admin+ | 2 Comments
It’s clear: this was a brand that was all revved up. But, with customer service like that, where were they going? You got it: no place.
Don’t sink product development and marketing investments with bad customer care. Check out the full MarketingProfs article for Barbara’s three tips for avoiding customer service flubs.