Social Media can call for boundaries, identify, minimize, monitor and prevent an impending crisis.
Identify Risk
The Social Media Era has brought with it new risks for employers, in terms of privacy, confidentiality and employee loyalty. Businesses are facing challenges in between reaping the advantages of social technologies (i.e. improved marketing and business performance) and the potential risk associated with conversations involving confidential or ethically inappropriate material
Monitor & Minimize Red Flags
It’s important for keywords to be brought to your attention, especially if they lead to dialogue or the release of information that can cause damage to brand reputation or leak confidential data. Our trained analysts are dedicated to call these to your attention and proactively work to prevent escalation.
Develop Compliance Policy
It’s important to keep appropriate evaluation tactics in place and secure a technology that helps filter the noise and brings pertinent data to your attention. Discover policy violations, before they become legal issues, from unauthorized outings to illegal termination and other misconduct.
Want to learn more?
Learn more about using social media monitoring in regulated industries with Morgan Stanley Smith Barney’s Rules for Embracing Social Media case Study.