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How to Turn Your Mobile & Social Customers into Recurring Sales [White Paper]

03 Jun

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How to Turn Your Mobile & Social Customers into Recurring Sales [White Paper]

June 3, 2013 | By | No Comments

In this white paper we examine geosocial, 2012 consumer internet trends and using social local mobile marketing to increase brick and mortar sales. As of May 2011, there are 5.3 billion mobile devices globally. Every day there are more mobile phones produced than babies born. Mobile devices are connecting the world to the Internet. Consumers […]

09 Apr

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Proactive Social Media Strategy for Contact Centers

April 9, 2013 | By | No Comments

Call center employees are not effective in social media just because they have the tools. Learn a few points to avoid crisis with Social Strategy1’s introduction of proactive social media strategy for contact centers. Download a complimentary Social Strategy1 whitepaper examining best practice social care strategies from Jetblue, Whole Foods, & Zappos. Why should call […]

05 Feb

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How to Integrate Social Media into Traditional Business Practices | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   How to Integrate Social Media Into Traditional Business Practices from Social Strategy1 Steve Ennen - Sr. Strategic Advisor Steve Ennen joined Social Strategy1 from […]

02 Jan

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Case Studiescustomer serviceLinkedIn

Morgan Stanley Smith Barney’s Rules for Embracing Social Media

January 2, 2013 | By | No Comments

Most employees in the financial industry don’t have the individual agility of communicating via digital and social media sites to share industry-related opinions or news. Any information being disclosed by an employee or on behalf of the institution cannot swiftly make it across real-time feeds, due to regulatory constraints. Morgan Stanley Smith Barney, (MSSB), stands […]

6 Steps to Build Sales Leads with Social Media: Real Estate Case Study

04 Sep

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6 Steps to Build Sales Leads with Social Media: Real Estate Case Study

September 4, 2012 | By | No Comments

Does Social Media Really Work to Increase Sales? Read this case study from Social Strategy1 on increasing sales leads for real estate by using social media monitoring and learn how you can start finding quality leads today!

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