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Trends in Customer Experience Management and Social Media | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   CXMSUMMIT - Mike Lewis - Social Media Leadership from Social Strategy1   Mike Lewis - Chairman & CEO Serial entrepreneur, published author and CEO […]

How to use Social Media Data to lead Content Marketing | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   CXMSUMMIT - Justin Dennis- Data & Content from Social Strategy1 Justin Dennis - Marketing Director Justin Dennis leads product marketing and communications for Social […]

Small Business Stuck in Neutral on Social Media [INFOGRAPHIC]

November 17, 2011 | By | 9 Comments

Impact of social media on small business infographic with social media statistics. Nearly three quarters (73%) of our member community of small business owners said they access social networks on smartphones or other mobile devices, yet 67% are holding back investing in social media because they don’t know where to begin.

The New Way to Find a Job

September 6, 2011 | By | One Comment

If you’re one of the 26 million Americans that are unemployed you should rethink what used to be the typical approach to finding a job. Social platforms have made the world smaller and therefore more personal. What used to be a random name on an application can now be Googled, checked for LinkedIn connections, and viewed as good, bad or crazy based on the Tweets associated to that perspective employee. Not only should people be thinking about the digital print they leave online for all to see but use it to market themselves and make professional connections.

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The Yin/Yang of Social Media for PR

June 27, 2011 | By | No Comments

One way to maximize the reach and effect of public relations social media strategy is through SEO. Online marketing go-to guy Lee Odden recently shared tactics for using social SEO in public relations. I found one his points especially relevant:

One Way to Deal with Negative Social Media Comments

June 1, 2011 | By | One Comment

How do social media reps deal with not-so-nice comments in a public forum like a blog? Brenda Somich on Social Media Today shares tips for dealing with negative blog comments, but her tips can be used as a guide for dealing with negative reactions on other social media platforms as well.

Memorial Day – Good Holiday for Promotional Messages on Social

May 19, 2011 | By | No Comments

A new Experian report, shared by Marketing Pilgrim’s Cynthia Boris, reveals that Memorial Day email promotional messages yield a higher transaction rate than those for other holidays, including Black Friday, Cyber Monday, and Mother’s Day.

Reputation Management Greatness from Bear Grylls

May 19, 2011 | By | 2 Comments

Bear Grylls drinks his own urine to silence critics on Twitter.