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05 Feb

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How to use Social Media Data to lead Content Marketing | CXMSummit Dallas

February 5, 2013 | By | No Comments

This presentation was delivered on Thursday, January 31 during CXMSummit Dallas. CXMSummit Dallas presented social media best practices and business strategies to find more customers. See full CXMSummit Coverage here.   CXMSUMMIT - Justin Dennis- Data & Content from Social Strategy1 Justin Dennis - Marketing Director Justin Dennis leads product marketing and communications for Social …

Newest Trends in Fashion

29 Jan

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BusinessWorld

Newest Trends in Fashion

January 29, 2013 | By | No Comments

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text.

25 Jan

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customer serviceEventsNews

American Airlines, Golin Harris and Social Strategy1 Discuss Best Social Media Cases at CXMSUMMIT

January 25, 2013 | By | No Comments

  Social media leaders will discuss expert insights from top cases at the CXMSUMMIT on Thursday, January 31, 2013 at the Westin Galleria Dallas. Panelists include, Amy O’Brien, Senior Analyst, Social Media at American Airlines, Annette Hernandez, Specialist, Social Media Customer Service at American Airlines, and Eric Swayne, Director of Insights at Golin Harris. Discussions will focus …

25 Jan

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Vanguard’s 3 Benefits for Social Media Customer Service

January 25, 2013 | By | No Comments

  It has been one year since The Vanguard Group, Inc., one of the largest investment management companies in the world, first utilized CEO, Bill McNabb to interact with and gain insights from clients through social media platforms. Vanguard was the first in the financial industry to feature such a day where leadership corresponded with their …

14 Jan

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Social Strategy1 on Social Media Monitoring

CXMSUMMIT to Highlight Best Social Media Practices in Customer Experience Management

January 14, 2013 | By | No Comments

Social Strategy1, Stratus Contact Solutions and RollCall have partnered with Social Media Examiner bring the CXMSUMMIT to Dallas on Thursday, January 31, from 2-6 p.m. Panelists will illuminate social media best practices in customer service, customer data & loyalty, and lead generation, and ways to enact these proven strategies. Mike Lewis, the event’s keynote speaker and …

03 Jan

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Social Strategy1 on Social Media Monitoring

Customer Experience Management

January 3, 2013 | By | No Comments

Even in an era with heightened customer expectations and a sense that brands are increasingly pressured to answer almost instantaneously, a number of brands are excelling in customer service. A number of those organizations, whether in regulated industries or within areas rather reliant upon the free flow of information, are reinforcing customer experiences with digital …

02 Jan

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Case Studiescustomer serviceLinkedIn

Morgan Stanley Smith Barney’s Rules for Embracing Social Media

January 2, 2013 | By | No Comments

Most employees in the financial industry don’t have the individual agility of communicating via digital and social media sites to share industry-related opinions or news. Any information being disclosed by an employee or on behalf of the institution cannot swiftly make it across real-time feeds, due to regulatory constraints. Morgan Stanley Smith Barney, (MSSB), stands …

12 Dec

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EventsSocial Strategy1 on Social Media Monitoring

CXMSUMMIT is Coming to Dallas

December 12, 2012 | By | No Comments

Join us Thursday, January 31, 2013 in Dallas for the CXMSUMMIT to learn about social media business strategies and best practices that will lead you to more customers. Enjoy cocktails and content at this complimentary event at the Westin Galleria from 2 - 6 p.m. CST. Headlining Topics: Customer Data & Building Loyalty - Learn to …

Tax-Saving Moves for Small Businesses

12 Dec

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Strategy

Tax-Saving Moves for Small Businesses

December 12, 2012 | By | No Comments

There’s a whole new tax world that small business owners will face beginning on January 1, 2013. While several tax breaks expire on December 31, 2012, ordinary tax rates for individuals, long-term capital gains and qualified dividends increase in the 2013. How are individual tax rates relevant to the taxation of businesses? Most small businesses …

29 Nov

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Social Strategy1 on Social Media Monitoring

RE: Social Strategy1 11/29 Email Newsletter “FROM” Name Sent In Error

November 29, 2012 | By | No Comments

Today’s Error with “FROM” sender We have made a mistake in today’s email newsletter, the “FROM” name was selected in error as a “Receipient Company Name”, instead of our brand “SocialStrategy1″. Receipients of our monthly email newsletter today have seen a “FROM” sender as their own Business Name and not “SocialStrategy1″. We ensure, that you …

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